Onsite and Remote support

At Network Computer Wireless, we’re dedicated to providing the highest quality support for all your technology needs. We understand that technology is a critical component of your daily life, whether you’re using it for work or personal use. That’s why we offer both onsite and remote support options to ensure that you can always get the help you need, when you need it.

Our onsite support services are designed to provide you with expert assistance right in your own home or office. Our team of experienced technicians will come to you, assess the problem, and provide a solution quickly and efficiently. We know that your time is valuable, which is why we prioritize fast and effective onsite support.

In addition to our onsite support services, we also offer remote support options. With remote support, we can connect to your computer or device from our location, diagnose the problem, and provide a solution without ever having to come to your location. This is an ideal solution for minor issues that can be resolved quickly and easily, without the need for an onsite visit.

Whether you choose onsite or remote support, you can count on our team to provide you with expert assistance, personalized service, and the highest quality of care. We understand that technology can be frustrating and stressful, which is why we’re committed to making the process as easy and stress-free as possible.

Our support services extend beyond just repairs and troubleshooting. We also offer computer sales, upgrades, and consultations to help you make informed decisions about your technology needs. Our goal is to provide you with a comprehensive suite of services that will help you get the most out of your technology investments.

So if you’re in need of computer support, sales, or upgrades, look no further than our team at Network Computer Wireless. With our onsite and remote support options, you can trust that your technology is in good hands.

 

 

Contact us today to learn more about our services and how we can help you.

Support Charges

First question: What will it cost to get a Technician Onsite the Same Day?

It’s not always about the money but surely makes a difference.

Callout Fee: R150

Onsite Rate: R250 per 30 Minutes

Comment: Minimum of 30 Minutes + Callout Fee

Callout Fee: R150

Onsite Rate: R250 per 30 Minutes

Comment: Minimum of 30 Minutes + Callout Fee

Callout Fee: R150

Onsite Rate: R250 per 30 Minutes

Comment: Minimum of 30 Minutes + Callout Fee

Callout Fee: R250

Onsite Rate: R500 per Hour

Comment: Minimum of 1 Hour + Callout Fee

Callout Fee: R300

Onsite Rate: R500 per Hour

Comment: Minimum of 1 Hour + Callout Fee

Callout Fee: R700

Onsite Rate: R650 per Hour

Comment: Minimum of 1 Hour + Callout Fee

Callout Fee: R700

Onsite Rate: R650 per Hour

Comment: Minimum of 1 Hour + Callout Fee

Callout Fee: R700

Onsite Rate: R650 per Hour

Comment: Minimum of 1 Hour + Callout Fee

Callout Fee: R700

Onsite Rate: R700 per Hour

Comment: Minimum of 1 Hour + Callout Fee

Callout Fee: R700

Onsite Rate: R700 per Hour

Comment: Minimum of 1 Hour + Callout Fee

Callout Fee: R700

Onsite Rate: R700 per Hour

Comment: Minimum of 1 Hour + Callout Fee

**All prices exclude 15% VAT

If you do not find your area on the table above, please do call we will be able to assist, as we do offer Remote Support @ R200 per 30 Minutes

You are also more than welcome to visit our office to book your device in, saving the Callout Fee.

Please note that all work outside of our normal business hours constitutes as double rates. Normal business hours are Monday to Friday, 8am to 17:00pm and Saturdays from 9am to 14:00pm.

How may we assist you today?

Hours

M-F: 8am - 5pm
Sat: 9am - 2 pm
Sun: Closed

Head Office

121 Piet Retief Boulevard
Vanderbijlpark
Gauteng