Our SLA (Service Level Agreement) service agreements provide fixed monthly maintenance for businesses, so you can have peace of mind knowing your technology is being taken care of by our team of experts. Our comprehensive agreements include all of the essential services to ensure your business is operating at its best.
Our agreements include monitoring of telephone systems to ensure they are working efficiently and effectively. We also provide offsite backups to protect your data in the event of a system failure or disaster. Our network and server monitoring services detect and resolve any potential issues before they become a problem.
Our user setup and management services ensure your team has access to the technology they need to work efficiently. We also provide network security to protect your business from external threats.
Our onsite technicians are available to assist with new PC installations, general troubleshooting, and any other IT needs that arise. We also offer data storage and recovery services to ensure your data is secure and easily accessible. In addition, our remote support services allow us to resolve issues quickly and efficiently without the need for an onsite visit.
By choosing our SLA service agreements, you can rest assured that your technology is being proactively maintained, and any potential issues are resolved quickly and efficiently. This allows you to focus on running your business without worrying about IT problems.
Available for networks with 5 computers or more from as little as R950.00 per month.