HP 3-Year Onsite Notebook Support keeps your laptop productive with three years of onsite hardware service from HP. When a covered hardware issue occurs, a trained HP technician is dispatched to your location to diagnose and repair the device, including parts and labor. The service also includes phone-based troubleshooting and priority scheduling to minimize downtime; accidental damage protection is not usually included and must be purchased separately. Simple, reliable coverage designed to get you back to work fast.